This webinar will serve as an introduction to business infrastructure as a system for creating foundations to sustain fast growth in small businesses. It will cover basic concepts of business infrastructure using a proven framework tried and tested by hundreds of entrepreneurs and small business owners. This includes providing high-level summaries, illustrations, and real-life stories of small businesses that built business infrastructure and their successes in scaling as a result. The webinar will end with answering specific questions participants may have.

Course Outline

• What is Business Infrastructure?
• 4 Questions Business Infrastructure Answers
• Framework for Creating Business Infrastructure 
• Example Outcomes & Results
• 29 Processes Every Small Business Should Have
• Success Stories

• A blueprint for building business infrastructure to prepare for and manage fast growth. 
• An understanding of what business infrastructure is and the value it offers in delivering excellent customer service. 
• A list of example processes their businesses should have to ensure consistent operations that don't depend on them.